Why Operations & Maintenance Matters at Zuraxis

Keeping your digital ecosystem running smoothly isn’t optional — it’s essential. At Zuraxis, we offer proactive Operations & Maintenance services to ensure your software systems, ecommerce platforms, and automated processes run efficiently, securely, and without interruptions.

Whether you’re managing an ecommerce storefront, scaling a SaaS product, or automating internal workflows, our team ensures your backend stays strong, stable, and ready for growth.

Our Operations & Maintenance Services

System Updates & Maintenance

We handle regular software updates, patches, and version upgrades to keep your systems running securely and efficiently.

🔹 Scheduled patch management
🔹 Security updates & compliance readiness
🔹 Cloud & server maintenance

Virtual Assistance Services

Our trained VAs help manage your ecommerce operations across platforms.

🔹 Amazon Seller Assistant
🔹 Walmart & Flipkart VAs
🔹 Shopify/Product Management
🔹 Order handling & customer support

Bug Fixes & Issue Resolution

Fast, efficient bug tracking and troubleshooting for web, app, or backend systems.

🔹 Real-time error handling
🔹 Code debugging & QA
🔹 Support ticket triaging

Workflow & Operational Automation

We design and implement automation to replace manual processes with efficient, reliable systems.

🔹 CRM & ERP task automation
🔹 Email/SMS workflows
🔹 Inventory & order sync
🔹 RPA (Robotic Process Automation)

Performance Monitoring & Analytics

ontinuous tracking of application performance and system health with actionable insights.

🔹 Uptime monitoring
🔹 Load & speed optimization
🔹 Usage pattern analysis

Data Backup & Recovery Services

Safeguard your business-critical data with automated backup strategies and reliable disaster recovery protocols.

🔹 Scheduled backups (local & cloud)
🔹 Data integrity verification
🔹 Rapid recovery in case of system failure or data loss
🔹 Compliance-focused backup solutions

Smart, Scalable, Secure, That’s How We Operate!

1.

End-to-End Coverage

From bug fixes to automation and virtual support — we cover every base so you can focus on growth.

2.

Proactive Performance Monitoring

We detect and resolve issues before they impact your business.

3.

Tailored Support for Your Stack

Amazon seller, Shopify owner, SaaS builder — our support adapts to your platform.

4.

Always-On Virtual Assistance

Need ongoing ecommerce support or marketplace management? We’ve got virtual assistants for that.

Need Something Specific?

Find the Services You Need

Looking for a customized solution? Tell us what you need — platform, service type, or issue — and we’ll guide you to a tailored service plan.

What We Deliver: Built to Keep Your Business Moving

Your backend is the backbone of your brand. We keep it strong.

At Zuraxis, we believe your technology should quietly empower your daily operations — not hold them back.

We work behind the scenes to:

✅ Keep your systems secure and updated
✅ Resolve issues before they escalate
✅ Free up your team with automated workflows
✅ Support your marketplace presence with expert VAs

Whether you're scaling ecommerce, launching a product, or simply looking for peace of mind, our Operations & Maintenance services are built to grow with your business.

We don't overpromise. We overdeliver — one system at a time.

You’re in Safe Hands, Even If We’ve Just Met!

Starting Strong, Aiming Higher

We may be new to the scene, but our standards are high and our approach is thoughtful. At Zuraxis, we’re focused on building long-term trust by delivering value consistently. Every project is a step toward creating better digital ecosystems — and forging stronger partnerships.

Early Trust, Real Results

Our early adopters already benefit from:

✔ Clear communication
✔ Reliable turnaround
✔ Customized, flexible support

Let’s build from here.

Talk to Our Team. Get the Solution You Need.

We’re always ready to support your digital, ecommerce, or development needs with fast response and expert insights.

Frequently Asked Questions (FAQs)

What platforms do you support for operations & maintenance?
We support web platforms, mobile apps, cloud-based systems, and ecommerce stores (like Amazon, Walmart, Flipkart, Shopify).
How quickly do you resolve bugs or system issues?
Our response time depends on the severity, but we prioritize urgent issues with same-day support and routine issues within 24–48 hours.
Can I hire a virtual assistant for just one platform (e.g., Amazon only)?

Yes, our VA services are flexible. You can hire based on platform, workload, or business model.

Do you offer 24/7 monitoring and support?
We offer extended support hours and optional 24/7 monitoring for mission-critical systems.
How do I get started with automation services?
Just contact us with a brief overview of your current workflow. We’ll audit it and propose automation tools or custom scripts that fit your needs.