Fractional E-Commerce Department

We Handle the Marketplaces, You Build the Brand: Full E-Commerce Account Management

Scaling across Amazon, Walmart, Flipkart, eBay, and Quick Commerce platforms is no longer a part-time job. Between algorithmic search indexing, high-stakes PPC advertising, inventory reorder forecasting, and 24/7 account health defense, founders get bogged down in administrative fires instead of focusing on product development.

At Zuraxis, we operate as your dedicated multi-channel e-commerce department. For less than the payroll cost of a single junior employee, you gain an elite squad of Amazon A9/Rufus strategists, media buyers, 3D graphic designers, and operational account managers dedicated to driving profitable marketplace revenue.

📊 Omnichannel Unified Command Cockpit
Active Operations
Amazon US & IN
Walmart WFS
eBay Global
Quick Commerce
Total Monthly Sales
$84,250 / ₹68.5L
Blended Marketing TACoS
11.2% Net
Ad ROAS (Blended)
4.6x Return
Inventory Sell-Through
98.2% In-Stock
Global Account Health: 100% Healthy (Zero Policy Violations)
Order Defect Rate (ODR): 0.04% (Target <1.00%)
Customer Support Response: < 4 Hours Average (24/7 Coverage)
Enterprise Efficiency

Why In-House Marketplace Hiring Is Broken for Growing Brands

Building an internal e-commerce team requires hiring an Amazon SEO writer, a PPC media buyer, a graphic designer, an inventory analyst, and a customer service representative. That is five separate salaries, benefits, and management overhead.

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An Entire Specialized Squad on Demand

When you partner with Zuraxis, you do not just get a single account manager. You gain access to a multidisciplinary squad: senior algorithmic copywriters who understand A9 and Rufus AI, mathematical PPC analysts who optimize bids daily, and 3D digital artists who build retina A+ modules.

You get enterprise capability without the friction of hiring, training, and retaining high-salaried individual contributors.

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Proactive Suspension Defense & Policy Surveillance

Marketplace algorithms suspend seller accounts with zero human warning due to competitor IP claims, bot misclassifications, or temporary shipping delays. A suspended account can bankrupt an e-commerce brand within weeks.

We run daily health checks across Order Defect Rates, Late Shipment Rates, and Voice of the Customer sentiment. If an unexpected warning surfaces, our in-house compliance specialists draft forensic Plans of Action (POAs) to resolve flags within 24 to 48 hours.

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Holistic TACoS & Profitability Focus

Most ad agencies celebrate high ROAS on branded keywords while your overall business bleeds cash on agency fees and product returns. We focus relentlessly on Total Advertising Cost of Sales (TACoS) and net contribution margin.

By systematically linking PPC campaigns with organic search ranking gains, we lower your reliance on paid traffic over time, driving sustainable organic cash flow across all active channels.

Comprehensive Coverage

Everything Included in Zuraxis Full Marketplace Management

We take complete ownership of your daily e-commerce operations, providing 360-degree management across sales channels.

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Daily PPC & Media Buying

We manage your Sponsored Products, Sponsored Brands video ads, Walmart Connect, and eBay Promoted campaigns. We perform daily bid adjustments, search term harvesting, and negative keyword pruning to maximize profit margins.

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Inventory & Logistics Forecasting

Running out of stock resets your hard-earned organic ranking. We build algorithmic reorder schedules based on seasonal sales spikes, transit times, and FBA/WFS storage capacities to keep your inventory in continuous circulation.

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Continuous Listing & SEO Enhancement

We conduct continuous split-tests on titles, main gallery images, and bullet points. As algorithms evolve, we update backend search terms and metadata to capture emerging consumer search queries.

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Customer Service & Review Defense

We respond to buyer inquiries within official marketplace SLA windows, manage return authorizations, and dispute fraudulent or policy-violating negative customer reviews to maintain stellar seller ratings.

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New Product Launch Architecture

When introducing new catalog additions, we execute our proprietary launch sprint: complete keyword research, 3D A+ layout design, Vine review enrollment, and aggressive promotional campaigns to build rapid organic sales momentum.

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Monthly Strategic War Rooms

No automated email reports with obscure vanity metrics. Every month, our senior strategists lead an interactive executive review call, analyzing exact P&L figures, ad spend allocation, and concrete growth roadmaps for the upcoming 30 days.

Channel Architecture

Harmonizing Amazon, Walmart, eBay, and Quick Commerce

Selling across multiple platforms without unified governance causes inventory discrepancies, price parity penalties, and operational chaos. Here is how we synchronize your channels.

The Multi-Marketplace Growth Engine

Different customer demographics shop on different platforms. Your primary Amazon shoppers might be looking for next-day Prime convenience, while Walmart buyers prioritize value and grocery pickup, and eBay customers seek rare configurations or certified refurbished assurances.

We harmonize your product catalogs, align pricing across platforms to avoid automated algorithmic Buy Box suppressions, and optimize inventory distribution across FBA, WFS, and domestic fulfillment nodes.

  • Zero Inventory Overselling: Real-time buffer modeling prevents out-of-stock cancellation strikes.
  • Cross-Marketplace Price Parity: Automated monitoring protects your Walmart and Amazon Buy Boxes.
  • Channel-Specific Copywriting: Tailored titles and imagery optimized for each platform unique algorithm.

Operational Governance Standards

Automated Reimbursement Recovery Systematically auditing warehouse discrepancies to claim cash reimbursements for lost or damaged inventory.
Rapid Action Incident Response Real-time alerts for suppressed listings, hijackers, or Buy Box losses, resolved within minutes.
Unified Financial Reconciliation Detailed tracking of referral fees, storage costs, and advertising spend across all sales channels.
Our Management Protocol

The 4-Phase Scale & Governance Framework

From the day we step into your seller accounts, we enforce operational discipline and revenue growth.

01

Forensic Account Audit

Days 1 to 7: Comprehensive inspection of historical ad bleed, suppressed listings, listing quality scores, inventory age, and past policy notifications.

02

Catalog Restructuring

Days 8 to 15: Optimizing product titles, bullet points, backend search terms, A+ content modules, and fixing variations to maximize conversion rates.

03

PPC Rebuild & TACoS Control

Days 16 to 23: Complete restructuring of Sponsored Products, Sponsored Brands, and display campaigns to eliminate wasted ad spend and reduce TACoS.

04

Omnichannel Growth Scaling

Days 24+: Expansion into Walmart, eBay, and Quick Commerce, activating automated inventory forecasting and monthly strategic executive war rooms.

Partner Inquiries Answered

Frequently Asked Questions

Essential insights into our managed marketplace services, fee structures, communication protocols, and suspension recovery.

How does your management pricing model work? +
Our marketplace management structure aligns our incentives directly with your business growth. We operate on a transparent monthly base retainer plus a modest performance percentage on incremental gross merchandise value (GMV) or ad spend. This structure ensures that our team is fully invested in scaling your top-line revenue while keeping ad spend strictly profitable. We require no long-term lock-in contracts; our work speaks for itself month after month.
What happens if one of our seller accounts receives an unexpected policy suspension? +
Suspension defense is included within our full management scope. If an account or ASIN experiences an automated flag, trademark complaint, or performance suspension, our in-house compliance specialists immediately analyze the root cause. We assemble complete invoice trails, supply chain documentation, and draft a forensic, compliant Plan of Action (POA) to submit to seller performance teams, restoring your selling privileges rapidly.
How often will we communicate with our dedicated account management squad? +
We provide direct, real-time access. In addition to our formal monthly strategic war room calls, your team has a dedicated Slack or WhatsApp communication channel with your lead account manager, media buyer, and operational lead for rapid day-to-day inquiries. We also provide real-time cloud dashboards so you can check live revenue, ad performance, and inventory metrics whenever you wish.
Do you manage customer service inquiries and seller feedback? +
Yes. We handle daily customer messaging within official 24-hour marketplace response requirements. Our team answers product inquiries, coordinates return authorizations, and actively monitors incoming seller feedback. If an unfair or product-related negative review is posted as seller feedback, we file immediate removal requests to ensure your seller rating remains near 100%.
Can you help launch our catalog on new marketplaces like Walmart and eBay? +
Yes. Multi-channel marketplace expansion is one of our core specialties. If your brand is currently established on Amazon, we manage the entire onboarding application, catalog formatting, listing optimization, and fulfillment configuration (WFS and eBay eIS) to launch your products across Walmart and eBay seamlessly, unlocking an instant 25% to 40% in incremental sales volume.
How do you prevent stockouts and manage FBA/WFS inventory limits? +
We employ dynamic inventory velocity modeling that tracks your average daily unit sales, sales velocity during promotional events, supplier manufacturing lead times, and carrier transit durations. We generate proactive restock alerts and create inbound shipping manifests well before stock reaches critical buffer levels, ensuring your listings never suffer rank-killing out-of-stock penalties.

Ready to Scale Without the Marketplace Stress?

Partner with Zuraxis and let our veteran e-commerce team drive predictable, profitable revenue while you focus on building exceptional products. Schedule an operational discovery session today.

✓ Dedicated Omnichannel Growth Squad ✓ 24/7 Account Health Defense ✓ Performance-Aligned Transparent Pricing